Account Manager

Company: Intellectual Technology, Inc.
Location: Fort Wayne
Posted on: February 25, 2021

Job Description:

An ITI Account Relationship Manager serves as the liaison of the assigned clients into our company, through the creation and nurturing of long-term, trusting relationships. The Accounts Relationship Manager's role is to oversee a portfolio of assigned clients, ensuring ITI and the client continue to deliver upon obligations and expectations to each other.Job Duties:Account Relationship Manager must have the ability to develop strong relationships with clients, connecting with key business executives and stakeholders, is essential to the ability to success. Specific duties and responsibilities are as follows:

• Develop trusted-advisor relationships with key accounts, client stakeholders and executive sponsors
• Serve as the primary point of contact for all client account management needs from post initial sale through on-going operations
• Contributing to the timely and successful delivery of our solutions according to client expectations and objectives by supporting project and development efforts
• Coordinate the communication of progress of initiatives and issues to internal and external stakeholders, through completion and resolution
• Identify opportunities to expand sales with existing client-base that arise from interaction with the client
• Assist sales and marketing teams when communicating with assigned accountsQualifications:
• Proven work experience in a role managing client relationships, ensuring client satisfaction and company success
• Demonstratable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level, in a professional manner
• Experience with ERP solutions, such as Salesforce, MS Office Applications, and producing professional documentation
• Innovative in delivering client-focused solutions
• Proven ability to successfully manage multiple account management projects, simultaneously, while maintaining sharp attention to detail
• Excellent listening and presentation skills
• Strong verbal and written communication skills PI130643730

Keywords: Intellectual Technology, Inc., Fort Wayne , Account Manager, Executive , Fort Wayne, Indiana