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Company: Fire Police City County FCU
Location: Fort Wayne
Posted on: April 9, 2021

Job Description:

JOB SUMMARYGuide and manage branch office in providing quality service to members in account transactions, loan applications, and new accounts. Solve problems within established policies and guidelines. Manage branch with less than ten full-time employees.ESSENTIAL FUNCTIONS--- Maintain a highly motivated, well-trained staff, maintaining effective employee relations.--- Implement and monitor the budget for the branch.--- Apply and evaluate policies and procedures for the branch. Ensure that the branch is in compliance with federal laws and regulations set forth by the National Credit Union Administration and other regulatory agencies.--- Evaluate the job performance of branch office staff to ensure quality of work and service to members.--- Work with internal auditor to ensure compliance with internal controls.--- Monitor branch activity, including number of transactions, volume, teller errors, loan volume, teller and loan personal sales, and new accounts.--- Monitor key products and sales within branch to ensure profitable and sound business practices and a high quality of service for members.--- Manage the security and safety of the branch. Analyze and monitor security and safety policies and procedures on an on-going basis.--- Ensure that staff receives on-going training on security and robbery procedures.--- Schedule adequate staff to ensure efficient branch operation.--- Conduct loan interviews. Process and/or close loans.--- Monitor branch operations to ensure a consistent, professional approach.--- Assist staff or members in solving complex account problems.--- Create and maintain a cross-selling environment within the branch.--- Other duties as assigned by President/CEO or Executive Management..

COMPETENCIES/SKILLS--- Ethical Conduct--- Leadership--- Decision Making--- Excellent Written and Verbal Communication--- Member Focus--- Promoting SkillsREQUIREMENTS/QUALIFICATIONS--- High School Diploma or Equivalent--- Associates Degree Preferred--- 6 Months Member Service Experience PreferredPHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phone, photocopiers/scanners, filling cabinets, 10-key calculator, and fax machines. The position requires manual dexterity, the ability to lift files and open filing cabinets. The employee is required to stand, walk, sit, reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl as necessary.The employee must be able to occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.The noise level in the work environment is usually moderate.OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.PM20 PI132234931

Keywords: Fire Police City County FCU, Fort Wayne , BRANCH MANAGER, Executive , Fort Wayne, Indiana

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