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VP/Executive Director of Residential Services

Company: White's Residential & Family Services
Location: Wabash
Posted on: November 22, 2021

Job Description:

White's Residential and Family Services

Job Title: Vice President and Executive Director of State-Referred Residential Services

Department: Residential
Reports to: President and Chief Executive Officer
Qualifications: A Christian with strong convictions who is also in agreement with White's mission statement, Statement of Faith, and Code of Conduct. The Vice President and Executive Director of Residential Services must be a Christian and a missionally-driven person committed to fulfilling scripture through leadership and advocacy. Must have a Bachelor's degree in a related field of Social Work, Counseling, Psychology, (Christian Ministry) or Education; a Master's degree in a related field is highly preferred. Eight to ten years of senior or executive-level leadership experience including performance management, fiscal management, and program development experience is highly preferred. (Experience working in a leadership role in a child or youth focused environment such as a child welfare agency, therapeutic setting, educational setting, or the like is required). A proven track record in driving revenue-producing initiatives and significant experience in public speaking and community engagement is highly preferred.
Employment Status: Full-time/Regular/Exempt
Job Summary: This is a full time position as a part of a large complex social service agency. The position requires a person with the capacity to know and understand the integral aspects of a large agency serving families and children that are referred by the state. The person is the recognized leader that creates and maintains a healthy culture within Residential Services that attracts and retains those who embody our core values. This position is responsible for overseeing the operations pertaining to Wabash-based State-referred residential programs and services; expanding current and developing new programs to meet the needs in undeveloped regions of the state as approved by the Board of Directors; spanning the areas of marketing, public relations, and collaborative program development; and enhancing the efforts of the Program and Campus Life staff, Development staff, President and Chief Executive Officer ("CEO"), and Board of Directors. This individual must create an environment that is sensitive and responsive to our service population's cultural and socioeconomic characteristics and needs.
Basic Responsibilities
Administrative Oversight and Human Resource Management

  • Participate in strategic planning efforts with CEO and leadership team to develop a vision and plan to guide short and long-term programmatic goals and objectives.
  • Responsible for site operations, including helping develop and provide oversight for meeting the parameters and goals set forth within the budget, financial stewardship overall, administration, and program integrity.
  • Develop financial plans; Oversee the implementation and use of best business practices across Wabash's residential staff and facilities; Review and analyze financial reports; identify issues in order to address deficits and other threats to financial success and stability; Support the budgeting process for the organization at large; Submit to CEO a written monthly activity and financial report of Wabash's Residential Services.
  • Collaborate with Support Services to ensure that the campus grounds, including all facilities, are well maintained and that safety is optimized through the proper and most efficient allocation of finances.
  • Lead all areas of organizational health throughout Residential Services. In conjunction with the CHRO develop and oversee an annual plan for worker engagement scores to be in the "flourishing" area.
  • Hire, Develop, and supervise key leadership staff within the Residential Services department in Wabash; develop an effective management / senior leadership team and succession plan for the department.
  • Provide direction and supervision to direct reports to maximize productivity and develop talent and the potential of staff. Academic Oversight
    • Collaborate with White's School Principal (from MSD) and School staff on the Wabash campus regarding the implementation and utilization of systems, processes, and policies that ensure all academic standards and objectives are met relative to the quality of the individual and aggregate learning experience of Wabash's students.
    • Ensure that effective relationships exist between school and residential staff in order to strengthen collaboration and consistency with regard to behavior management of the students across all staff.
    • Collaborate with Principal and CEO to have positive working relationships with local school system.
    • Oversee the Vocational program-Growing Teens for Life, that will provide relevant opportunities for our Residential population. Clinical Services and Medicaid Oversight
      • Ensure that White's has a training program that teaches and reinforces the fundamentals of our clinical approach to providing therapeutic and evidence-based care; ensure that the comprehensive program balances clinical and behavioral objectives in all settings and facets of student experience at White's.
      • Ensure that White's Clinical Services staff complies with regulations and drive the development of sustainable support processes and systems.
      • Oversee the administration and fulfillment of contractual and payment obligations for all contracted external providers responsible for White's mental health services and other health care services; communicate regularly with and provide supervision for Psychiatrist. Licensing, Accreditation, and Risk Management Oversight
        • Ensure that all aspects of Residential Services in Wabash meet and maintain licensing regulations, Treatment Model of Care standards, COA standards, ethical standards, and applicable Best Practices Standards.
        • Review incident reporting entries daily to monitor trends and provide guidance and oversight for managing risk related to CPS and DCS safety and licensure issues. Serve as the final authority on all risk management issues that pertain to Residential Services in Wabash, acting in full collaboration with the CEO at all times.
        • Ensure that safety and reporting standards are well managed; oversee and ensure that facilities are clean, well maintained, and meet Board of Health inspection criteria. Program Development and Performance and Quality Improvement
          • Provide administrative oversight for residential program to ensure that practices, programs, and services are provided within an evidence based/informed practice framework.
          • Work with CEO, Program Director, and other leadership staff on the Wabash campus to establish programmatic goals and objectives that are consistent with the Mission of WRFS and White's Clinical Services objectives.
          • Analyze metrics and findings presented by management staff in order to ensure that targets are met or objectives are modified as necessary.
          • Ensure that best practices for effective performance management and training are implemented and utilized in order to maximize productivity, develop talent, manage retention, and meet program goals in a most efficient manner.
          • Work closely with management team and Chief Operations Officer to ensure that all staff are aware of and work together to achieve PQI goals.
          • Regularly review operational Residential Key Performance Indicators and ensure that an effective performance and quality improvement program is in place that includes a comprehensive system of assessment tools and timelines and that mitigates risk and drives continuous improvement. Business Development
            • Lead, supervise, and coordinate business relations, business communications, customer service, and successful outcomes in a very competitive business environment.
            • Collaborate with CEO and other senior leaders to set strategic enrollment goals and programmatic objectives that are aligned with White's strategy and Board-approved goals.
            • Analyze current placement agency relations, placement trends and outcome information; forecast programmatic changes that need to be made in order to maintain a competitive advantage and meet the needs of placement agencies.
            • Establish and maintain cooperative and mutually beneficial working relationship and arrangements with community agencies, educational institutions, groups, and organizations. Spiritual Life
              • Ensure that a Spiritual Life program exists for staff and students that effectively cultivates and grows spirituality across all facets of the programs in alignment with White's mission and within contractual parameters. Skills, Supervision, Knowledge, and Ability

                • The Vice President and Executive Director of Residential Services must be an individual with a Christian and professional commitment to work with staff, students, and all agency stakeholders.
                • Must possess strong leadership qualities, and be a positive role model.
                • Must demonstrate excellent public relation skills and represent White's in a professional manner.
                • Must work to build strong relationships with outside agencies, both public and private, to develop a strong support base.
                • Must be a person who takes initiative and works with minimal supervision.
                • Must have working knowledge of budgets.
                • Must have advanced ability to use technology, including a working knowledge of Google applications...... click apply for full job details

Keywords: White's Residential & Family Services, Fort Wayne , VP/Executive Director of Residential Services, Executive , Wabash, Indiana

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