WMS Implementation and Optimization Manager
Company: Do it Best Corp.
Location: Fort Wayne
Posted on: January 16, 2022
Job Title: WMS Implementation & Optimization Manager
Division / Department: Logistics
Reports to: Logistics Operations Manager
Travel: As needed travel to RSCs (additional travel during WMS
Overview: The WMS Administrator will help lead the implementation
of Softeon WMS across multiple distribution centers. The
administrator will play the lead role in the design phase for each
implementation, develop the training and implementation plan and be
accountable for the actual deployment and successful launch of the
new WMS. This is a critical role that requires a strong sense of
urgency, great communications skills and the desire to make a
measurable and immediate impact on the warehouse operations as we
migrate from a legacy proprietary WMS to the Softeon WMS.
Serve as a Super User of the WMS and provide remote and onsite
service and support to WMS users.
Fully understand warehouse operations processes and workflows in
order to design, implement and deploy safety, quality and
productivity improvements leveraging the Softeon WMS
Engage with business leaders, user and vendor partners to
understand processes, needs and related constraints to deliver
solutions, enhancements and resolution of issues.
Work with Project Manager to communicate needs, status updates, and
timelines during implementations
Monitor the daily business operations, specifically as it relates
to the WMS to ensure the correct procedures are being followed
Translate processes and needs into functional specifications for
development and configuration.
Evaluate support tickets, categorize, resolve and escalate as
Manages multiple projects, production support and system
administration tasks on a daily basis.
Demonstrated ability to balance technical skills with business
acumen, ability to transform end-user needs/functional requirements
into technical requirements and ultimately business process
- Manage WMS master data, ensuring accurate input, system usage
of it, and proper security and user access control.
Develop and maintain appropriate training materials, user manuals,
documentation and SOPs.
Continuously improve WMS utilization, overall functionality and
Communicate system and process changes to the users.
Critical Skills and Abilities:
Self-directed with a bias towards action and execution.
Ability to create reports, business correspondence and procedures
and effectively communicate and present information
Strong assessment, troubleshooting, decision making and judgment
Complex technical problem solving skills.
Strong oral and written communication skills.
Demonstrated technical and business competency.
Ability to work flexible hours as needed to support critical
Education and Experience:
- Bachelor degree in Logistics, Supply Chain or Information
Technology (Or equivalent experience).
Demonstrated success as WMS administrator, warehouse operations
manager or IT systems administrator.
WMS, Small Parcel Pack and Ship, and Voice Pick technology
competency and experience.
Demonstrated competency and experience supporting a complex network
Expert knowledge of supply chain and warehouse operations.
Keywords: Do it Best Corp., Fort Wayne , WMS Implementation and Optimization Manager, Executive , Fort Wayne, Indiana
Didn't find what you're looking for? Search again!