Client Relationship Manager ( Remote )
Posted on: May 15, 2022
iHire, an award-winning career platform, is seeking Client
Relationship Managers to join our team. We are growing at a rapid
pace and seek conscientious employees to help us continue to thrive
in this exciting market.
We'd like to hear from you if you are energized by relationship
building, identifying customer needs, and cultivating new business
opportunities. We are a Great Place to Work-Certified--- company
with a nationally recognized workplace culture.
Position can be on location in our Frederick, MD office, Angola, IN
office, or remote.
What You Will Do
Build and maintain relationships with clients and key personnel
within our client companies.
Conduct regular business reviews to ensure clients are satisfied
with their products and services and identify expansion
Collaborate with internal iHire stakeholders to ensure client
Analyze various KPIs and data using analytics tools.
Escalate and resolve areas of concern as raised by clients.
Monitor performance against service-level agreements and flag
Manage multiple product implementation projects at varying
Perform root cause analyses to identify and develop strategies for
What You Will Bring
Success in account management capacity and/or experience with a
strong focus on relationship management.
Technical competence with the ability to assimilate technical
Proven analysis, problem-solving, and troubleshooting
Ability to multitask and perform effectively under pressure.
Comfortable interacting with all levels of management and roles
within the client organization.
Ability to prioritize and escalate customer issues as required.
Excellent communication and presentation skills to effectively
explain a solution to a customer's problem.
Outstanding attention to detail and organizational skills.
Enthusiasm, a strong work ethic, and a positive and
Why You'll Love IHire
We offer a competitive salary plus an exceptional benefits package
Health, Dental, and Vision
401(k) Match (up to 4%)
Generous PTO plus 10 Paid Holidays
$500 Annual Wellness Credit
Tech Pack and Monthly Internet Stipend
Professional Development Opportunities
Compensation is highly competitive and based on qualification and
Who We Are
iHire has been in business for more than 20 years (and counting),
helping job seekers just like you find great opportunities in their
industry. But iHire isn't your average company. We value passion,
ability, enthusiasm, and dedication. And we provide a flexible
environment where the best employees can thrive, grow with us, and
become leaders while maintaining a healthy work/life balance.
Although we've temporarily exchanged our famously stocked breakroom
and in-person social events for virtual happy hours and "Zoom"
Pictionary, you'll quickly find out why iHire is a great place to
work - even when working remotely!
Our goal is to be a diverse workforce that is representative of our
clients and communities. We strongly encourage women, people of
color, LGBTQ+ individuals, people with disabilities, members of
ethnic minorities, foreign-born residents, people of all ages, and
veterans to apply. We are committed to building a team that is
inclusive of a variety of backgrounds and perspectives.
Employment Type: Full Time
Keywords: iHire, Fort Wayne , Client Relationship Manager ( Remote ), Executive , Angola, Indiana
Didn't find what you're looking for? Search again!