Executive Director
Company: Hireology
Location: Fort Wayne
Posted on: January 26, 2023
Job Description:
This is a great opportunity for a seasoned executive director to
run all operations of this senior living community including
healthcare management of residents, building positive relationships
with clients and their families as well as the community, ensuring
the delivery of the best and highest quality of services and
enforcing BrightStar's policies and procedures maintaining
compliance with federal, state and clinical
requirements.RESPONSIBILITIES:Operations:
- Oversee the daily operations of the community.
- Responsible for all community operations, and is the primary
contact for all staff, residents, prospects, community
organizations, government agencies and the public.
- Supervise, direct and motivate community staff.
- Hire, train, discipline and terminate employees in accordance
with company policies. Review hiring, promotion, disciplinary
action and termination of staff to ensure consistency and quality
in the selection and retention of staff.
- Oversee preventative maintenance systems, programs and
inspections to ensure buildings, grounds and property meet or
exceed company standards.
- Utilize sales and marketing activities and strategies to
maximize occupancy.
- Assist in developing and conducting service plan reviews with
appropriate resident care team members and resident families.
- Oversee the healthcare management of all residents in
accordance with company policy and state regulations. Supervise the
maintenance of resident charts and review documentation performed
by resident care staff.
- Oversee the adherence to company policy regarding
administration of medication. Assist nursing personnel in staff
training and ensure frequent audits are performed on medication
sheets.
- Create and oversee all policies and proceduresCommunication and
Customer Service:
- Build positive relationships with residents and their
families.
- Establish and assure timely, open and effective communication
with all community members (residents, family members, potential
residents and staff).
- Provide leadership for staff and residents; proactively solve
problems and resolve issues.
- Ensure the delivery of the highest quality and best services to
residents in the most economical manner possible. Responsible for
creating and maintaining an atmosphere of stability where the
personal dignity of residents is supported. Act as a member of
Resident Counsel.
- Maintain high degree of resident satisfaction and retention
through consistent delivery of high quality services. Administer
annual resident satisfaction survey. Execute renewal program with
all residents.
- Develop and maintain a positive image within the community;
become active in social and civic affairs of the local community.
Ensures department is well informed, at all times, of changes and
news worthy events within the company.
- Handle difficult personnel situations directly, using
appropriate discretion, HR advice and respect for the
individual.
- Effectively communicate relevant department-related information
to Executive Team.Budgeting:
- Assists with developing annual operating and capital
budgets
- Aggressively anticipates and minimizes negative budget
variances and deficits.
- Meets and exceeds budget occupancy goals for the property
- Continually explores means of revenue enhancement and expense
reduction.Compliance:
- Enforce company policies and procedures.
- Maintain current departmental policies, procedures and licenses
in accordance with Company, federal, state and local
requirements.
- Assist team in maintaining Community-Based Residential
Facility, HFS 83 and OSHA compliance.REQUIREMENTS:
- Bachelor's Degree in Business Management, Operations or
Administration
- 5+ years managing a team of professionals in a home care or
franchise home health business with field staff, LPNs, CNAs, and
RNs is highly desired
- An operations leader who is a subject matter expert that
includes management skills with problem solving, leading the team,
solution creation and process management
- Knows and understands pay cycle management including commercial
insurance / Medicaid / Medicare / Veteran's / private pay/ medical
staffing
- Prefer home health experience, nursing home, medical staffing,
physician office/hospital administration or senior living center
management - needs to know and understand the industry and the
business
- Strong attention to detail, the ability to multi-task,
technology savvy and prioritization a mustTRAVEL REQUIREMENTS:
- Limited travel as needed for various sales, marketing, and
client care service needsApply for Executive Director First name
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Keywords: Hireology, Fort Wayne , Executive Director, Executive , Fort Wayne, Indiana
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