Director of Food & Beverage in Healthcare

Company: Peabody Retirement Community
Location: North Manchester
Posted on: March 18, 2023

Job Description:

Peabody Retirement Community - Position Summary:
The primary purpose of the Dining Support Director is to plan, organize, develop and direct the day-to-day functioning within the Dining Services Department in accordance with current federal, state and local standards, guidelines, and regulations through collaborative relationships with all members of Peabody Retirement Community management to ensure that the highest degree of quality care and regulatory compliance is maintained at all times.
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Organizational Relationship and Scope:
1. - - - - Directly report to Chief Operating Officer (COO)/Administrator with collaborative input from Service Line Directors/Global Directors.
2. - - - - Directly oversee Residential Dining & Hospitality Manager, Healthcare Dining & Hospitality - Manager, Evening Dining & Hospitality Supervisor
3. - - - - Build and maintain strong, positive working relationships within and across departments.
4. - - - - Work and communicate consistently with all staff and residents.
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Duties and Responsibilities
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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. - The requirements listed below are representative of the knowledge, skill, and/or ability required. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Resident Services




- - - - - - - - Understand the Nutrition Care process used by the clinical staff.




- - - - - - - - Ensure the nutrition care process is coordinated and implemented effectively by the consultant dietitian and management team.




- - - - - - - - Participates in resident task forces to resident/patient care, as necessary.




- - - - - - - - Is familiar with all aspects of resident/ patient meal service (including meal selection, serving and retrieval).




- - - - - - - - Coordinates regularly scheduled dining area rounds at mealtime as a Performance Improvement measure of customer satisfaction. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -




- - - - - - - - Coordinates planning of theme meals, special events, monotony breakers and other events that keep meals and dining services energized.




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Performance Improvement




- - - - - - - - Develop Performance Improvement programs for the department; - routinely seek input and uses input to improve the program




- - - - - - - - Compile and analyze Performance Improvement data with staff for reporting purposes - - - - - - -




- - - - - - - - Monitor clinical and food service operations for conformity to department standards and regulatory requirements - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -




- - - - - - - - Utilize the Performance Improvement process to coordinate department goals




- - - - - - - - Coach and collaborate with department staff on improvement projects - - - -




- - - - - - - - Attend pertinent Performance Improvement meetings/task forces




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Leadership




- - - - - - - - Communicate with service line leaders to ensure that dining goals of their service line are being met




- - - - - - - - - - - - - Communicate clearly, directly and in a professional manner. Utilizes proper methods of communication; i.e., e-mail, telephone, memos - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -




- - - - - - - - Develop positive relationships, communicating effectively




- - - - - - - - Maintain positive rapport and a strong working relationship with subordinates and peers - - - - -




- - - - - - - - Demonstrate commitment to customer satisfaction - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -




- - - - - - - - Encourage staff to contribute to their maximum potential




- - - - - - - - Is a role model to others; leads by example




- - - - - - - - Assure confidentiality is maintained




- - - - - - - - Demonstrate a proactive attitude in adapting new ideas to current systems - - - - - - - - - - -




- - - - - - - - - - - - - Promote the department by actively participating in - - facility committees, such as Performance Improvement, Infection Control, Team Meetings, etc. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -




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Human Resources




- - - - - - - - - - - - - Schedule staff in the most cost-effective manner to meet the needs of the department - - - - - -




- - - - - - - - - - - - - Review and audit staff competence on an ongoing basis, or, as necessary. - A performance evaluation for each employee is completed annually - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -




- - - - - - - - - - - - - Interview and hire management staff according to Peabody policies




- - - - - - - - - - - - - Discipline/coach employees in a timely manner based on facility and departmental policies




- - - - - - - - - - - - - Conduct management staff meetings on a bi-weekly basis; - conducts department meetings at least monthly and documents via attendance records and meeting minutes




- - - - - - - - - - - - - Understand and can utilize all systems related to human resources such as payroll, schedules, benefits, incident reports, worker's




- - - - - - - - - - - - - Comply with all laws (EEO, Minimum wage, OSHA, etc.)




- - - - - - - - - - - - - Enforce department uniform policy




- - - - - - - - - - - - - Understand all policies as stated in Human Resources policy and procedure manual and applies appropriately




- - - - - - - - - - - - - Manage through the team building process
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Financial Control




- - - - - - - - Develop annual department budget (includes capital purchases)




- - - - - - - - Train management and supervisory teams in cost control and fiscal responsibility




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Education/Professional Development of Others/self




- - - - - - - - - - - - - Educate personnel regarding functions and value of the department - - - - - - - - - - - - - - - - -




- - - - - - - - - - - - - Ensure employees are scheduled appropriately to attend mandatory meetings, in-services, and other internal and external training programs and documents via attendance records and meeting minutes




- - - - - - - - - - - - - Ensure that well prepared and documented in-service programs and meetings are provided inter- and intra-departmentally




- - - - - - - - - - - - - Coordinate staffing to support student education




- - - - - - - - - - - - - Is able to identify own strengths and weaknesses




- - - - - - - - - - - - - Actively pursues professional growth via reading, seminars, and other educational opportunities - - - - -




- - - - - - - - - - - - - Pursues advanced education, credentialing, professional memberships - - - - - - - - - - - - -




- - - - - - - - - - - - - Networks effectively with professional organizations and peers
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Operational Standards




- - - - - - - - Complete MDS and SWAT according to procedure in assigned area




- - - - - - - - Complete all aspects of nutrition assessment process in assigned area




- - - - - - - - Make appropriate referrals to RD




- - - - - - - - Conduct new resident interviews within 72 hours of admission for assigned area




- - - - - - - - - - - - - Participate in Care Plan Conferences and interacts appropriately with professional staff, residents and families for assigned area




- - - - - - - - Obtain and manage monthly, weekly, daily weights for assigned area




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Working Conditions
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While performing the duties of this job, the employee is frequently exposed to wet and/or humid hot and/or cold conditions, moving mechanical parts, fumes or airborne particles, outside weather conditions, and extreme cold. - The employee is occasionally exposed to toxic or caustic chemicals, risk of electrical shock, and risk of radiation. - The noise level in the work environment is usually moderate.
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Education & Experience
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CDM with a proven history of progressive management experience OR Bachelor's degree in food management, nutrition or related field from an accredited college or university with some management experience

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Specific Requirements
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LANGUAGE SKILLS -

Ability to read, analyze, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. - Ability to write reports, business correspondence, and procedure manuals. - Ability to effectively present information and respond to questions from groups of managers, customers, and the general public.

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MATHEMATICAL SKILLS - -

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. - General accounting knowledge, i.e., census reports, - operating statements.

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REASONING ABILITY

define problems, collect data, establish facts, and draw valid conclusions. -

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CERTIFICATES, LICENSES, REGISTRATIONS - -

Certification as a dietary manager with the Dietary Manager's Association or registration with the American Dietetic Association preferred but not mandatory. - NRA ServSafe certification required

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OTHER SKILLS AND ABILITIES - -

Computer literacy is strongly preferred; strong customer focus

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PHYSICAL DEMANDS - -

While performing the duties of this job, the employee is regularly required to talk or hear and taste or smell. - The employee frequently is required to stand; walk extensively; sit; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, or crouch. - The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 50 pounds. - Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

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Keywords: Peabody Retirement Community, Fort Wayne , Director of Food & Beverage in Healthcare, Executive , North Manchester, Indiana