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Director of Resident Services

Company: Franciscan Ministries
Location: Auburn
Posted on: May 25, 2023

Job Description:

Overview: ASTRAL AT AUBURNRegistered NurseFull Time -Astral at Auburn, located in Auburn, Indiana is looking for a full-time Resident Services Director to join our growing team! The Resident Services Director oversees, directly participates and performs in the daily operations of Assisted Living and Memory Support, as well as oversees the Continuous Quality Improvement (CQI) and state mandated education program for First Aid and CPR Training for the entire Community. The position has a strong emphasis placed on maintaining quality standards, while achieving business and financial objectives, assists in creating a partnership and allegiance with the local community to ensure local needs are met. Additionally, this position assists the Executive Director in leading the management team in support of the mission and values of the organization with the goals and vision of the Community. -Essential Responsibilities: - Salary Range $75,000 - $90,000

  • Responsible for achieving organizational, financial, quality, and customer service related objectives as delegated by the Executive Director.
  • Oversees and assumes responsibility for daily operations of Assisted Living and Memory Support.
  • Oversees hiring, supervision and performance evaluation of Assisted Living and Memory Support nursing and clinical associates.
  • Provides clinical expertise, education, training and mentoring of clinical areas of responsibility by serving as a clinical role model and resource.
  • Provides administrative leadership, direction and development of staff in areas of responsibility.
  • Oversees training of state mandated education programs including but not limited to First Aid and CPR training for the entire Community.
  • Assists in preparation, monitoring and evaluation of annual operating budgets for areas assigned. Allocates resources to carry out programs and activities under areas of responsibility including labor costs, equipment, payables and receivables in accordance with budget targets.
  • Supervises and/or completes evaluations for pre-admission, admission, and ongoing evaluations in the creation and update of Resident Service Plans.
  • Organizes and facilitates care conferences and maintains regular communication with families and residents. Leads, tracks, and provides follow up of residents and family concerns as well as participates in development and implementation of Resident Service Plans for areas of responsibly in response to customer survey findings.
  • Serves as chair of Assisted Living CQI Committee. Oversees the planning and organization of the CQI program. Provides direction and oversight of Performance Improvement teams. Provides education, training and assistance in root-cause analysis determination as needed.
  • Analyzes needs of residents for entire campus and assists through recommendation and participation helping a resident to move though the continuum of care as needed.
  • Provides oversight and guidance of assigned state mandated education program including but not limited to First Aid and CPR Training for the entire a Community. Services as clinical role model and resources as Manager on Duty in the absence of the Executive Director, with the authority and responsibility for all phases of daily operations.
  • Oversees the development and implementation of written policies and procedures that reflect the goals and objectives of the Community and organization.
  • Attends and participates in educational workshops, seminars and meetings in order to keep abreast of current changes in health care fields, as well as maintains appropriate professional status and applicable licensure requirements. Assures that universal precautions, infection control, fire safety and sanitation practices and procedures are followed.
  • The Resident Services Director also services as an active participant in daily activities, performing care activities such as assessments, medication administration, treatments, recreation engagement activities, etc.Qualifications
    • Associate's Degree in applicable area of study (i.e. health care, management, nursing); Bachelor's Degree preferred
    • Five (5) years relevant Assisted Living managerial experience
    • Registered Nursing License in the state of Indiana requiredEmployee Benefits: -We believe in our associates and are committed to creating an environment that is supportive and nurturing of your career path! We offer competitive compensation and tuition reimbursement along with training, continuing education and wellness programs.
      • Medical
      • Dental
      • Vision
      • Tuition Assistance
      • Paid Time Off
      • Associate discounts -Our vision of service is to provide excellent, person-centered care designed to help our residents experience the fullness of their lives wherever they find themselves on life's journey. We believe in our associates and are committed to creating an environment that is encouraging and nurturing of your career path. -Please Note: Franciscan Ministries takes the health and safety of its employees, residents, patients, customers and their families very seriously. To that end, we have concluded that the best way to ensure the safety of these individuals is to mandate that all of our employees be fully vaccinated for COVID-19. Therefore, when considering whether to apply for this position, please know that in order to become employed by Franciscan Ministries (if otherwise eligible), you must provide satisfactory proof, such as a vaccine card, that you are fully vaccinated for COVID-19. You will not be required to provide this proof unless and until you receive a formal job offer from Franciscan Ministries. Please also know that Franciscan Ministries will provide accommodations to qualified individuals who cannot receive the COVID-19 vaccination because of a sincerely held religious belief or due to a medical issue. -Are you ready to write the next chapter of your story? Please apply now! DFWP/EOE/e-verify - - -

Keywords: Franciscan Ministries, Fort Wayne , Director of Resident Services, Executive , Auburn, Indiana

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