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Customer Service Scheduler

Company: Don Ayres Honda
Location: Fort Wayne
Posted on: May 15, 2022

Job Description:

Job DescriptionAs one of Indiana's largest and most successful dealerships, we provide excellent career opportunities for smart, energetic and motivated individuals. Are you willing to help us achieve our goal of providing world-class customer service? Then this is the place for you.At Don Ayres Honda, we offer competitive wages, a great benefits package, and a fun working environment. If you are tired of your regular job and want to start a fun and rewarding career, apply here!What We're Looking For:Don Ayres is looking to hire a Service Scheduling Coordinator to join our service team. Individual will be self-directed, ambitious, have a great work ethic and show integrity and professionalism.Ideal Qualifications Include:

  • High School diploma or equivalent
  • Must have strong customer service background
  • Proficient technology and computer skills
  • Must have excellent verbal and written communication skills
  • Must be punctual and reliable
  • People focused with a positive attitude
  • Committed to providing world-class customer service
  • Ability and desire to work in a fast-paced, fun environment
  • Strong organizational and time management skills
  • Professional appearance and strong work ethic
  • Valid Driver's License and a good driving record
  • Able to pass pre-employment drug screen and background checkJob Responsibilities Include:
    • Interact with customers everyday by answering phone calls, internet service leads, and live chat inquiries
    • Actively listen to the customer, answer their questions, and direct them appropriately
    • Schedule service appointments using online scheduling software
    • Advise on recommended maintenance
    • Interact with service advisors and other staff as needed to properly assist customers
    • Additional miscellaneous duties as neededEmployee Benefits Include:
      • Competitive wages
      • Fast-paced, high-energy environment
      • Group Health Insurance
      • Short-term disability
      • Life insurance
      • Paid vacation
      • 401k and match program
      • Closed on major holidays
      • Employee discounts
      • Substantial training and professional development
      • Unwavering leadership support
      • Immediate, comprehensive and continuous training for success We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Don Ayres Honda, Fort Wayne , Customer Service Scheduler, Hospitality & Tourism , Fort Wayne, Indiana

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