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Remote Call Center Customer Service Representative

Company: VirtualVocations
Location: Fort Wayne
Posted on: August 6, 2022

Job Description:

An alcohol monitoring system technology company is filling a position for a Remote Call Center Customer Service Representative.

Core Responsibilities Include:
Receiving challenging calls transferred from Tier 1 agents
Addressing customer's questions while displaying exceptional customer service skills
Verifying data and information using a verification process
Qualifications for this position include:

Ability to handle stressful customer interactions
Have one year of Call Center, Sales, or leadership experience
Have strong computer skills with dual monitor experience preferred
Display excellent verbal and written communication skills plus problem-solving skills

Keywords: VirtualVocations, Fort Wayne , Remote Call Center Customer Service Representative, Hospitality & Tourism , Fort Wayne, Indiana

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