Hotel Front Desk Manager
Company: Quality Inn Fort Wayne
Location: Fort Wayne
Posted on: March 19, 2023
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Job Description:
Are you looking for a rewarding leadership opportunity and have
previous experience as a front desk agent? We're hiring a hotel
front desk manager to lead our already fantastic team. You'll be
responsible for managing the reception area, supervising front
office staff, enforcing hotel policies, and ensuring guest services
are exemplary. Applicants should have experience in the hospitality
industry, demonstrate a commitment to customer service, and come to
work with a positive attitude. If you have management skills and
enjoy providing excellent customer service, apply today!
Responsibilities:
Oversee all operations at the front desk and ensure the highest
level of customer satisfaction for every guest
Engage with hotel guests in person and over the phone, help with
any questions they may have, and resolve complaints
Handle the front desk budget and order office supplies as
needed
Gather financial information and generate occupancy reports for the
general manager
Supervise current front desk staff and hire and train new staff to
make sure they're providing excellent customer service and
implementing hotel policies
Qualifications:
Bookkeeping skills and experience with MS Office a plus
Over 2 years of experience in office management in the hospitality
industry as a front desk supervisor or similar position
Have superb communication skills, management skills, and
multitasking skills
Prior hospitality experience of 1 year is required for this
position
Applicants must have a high school diploma or GED
About Company:
We are a team of customer-focused, hospitality professionals that
strive to provide a great experience for each guest that stays at
our hotel! We work as a team to make this happen. We are looking
for dedicated, hard-working, reliable, customer-oriented people to
join our team.
Quality Inn Fort Wayne is located in the city of Fort Wayne,
Indiana.
Keywords: Quality Inn Fort Wayne, Fort Wayne , Hotel Front Desk Manager, Hospitality & Tourism , Fort Wayne, Indiana
Click
here to apply!
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