Customer Service Specialist
Company: Pest Pros of Michigan, LLC
Location: Kalamazoo
Posted on: May 8, 2024
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Job Description:
We're seeking a positive, personable customer service
representative for a rewarding career opportunity! You'll connect
with new people, tackle tough problems, and raise the bar on an
excellent customer experience. Job seekers should have experience
answering phones, listening, and have exceptional problem-solving
skills. We welcome applicants who are interested in a positive,
fast-paced work environment, and can't wait to get started!
Responsibilities:
--- Work closely with the sales lead to stay up-to-date on service
and product knowledge
--- Provide thorough follow-ups to customer interactions, ensuring
customer satisfaction
--- Resolve customer complaints in a friendly and timely manner to
ensure high customer satisfaction
--- Refer to customer scripts when working through difficult
situations and refer to a supervisor, if necessary
--- Reply to incoming calls from customers including products and
service questions, general information, and complaints
Qualifications:
--- Excellent active listening, interpersonal, and communication
skills
--- High school diploma, G.E.D. or equivalent
--- Previous work in a customer-facing position
About Company:
Our Vision at Pest Pros of Michigan, LLC is to be the BEST.
To be the Best in all we do.
The Best place to work.
The Best in customer service.
The Best stewards in our community.
We love personal and professional development and are looking for
candidates who are career-oriented and looking for long-term
growth.
We offer several benefits: Health Insurance, Dental, Vision,
Retirement Match, Paid Training, Uniforms Provided, and Take-Home
Vehicle for qualified individuals.
Keywords: Pest Pros of Michigan, LLC, Fort Wayne , Customer Service Specialist, Hospitality & Tourism , Kalamazoo, Indiana
Click
here to apply!
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