FortWayneRecruiter Since 2001
the smart solution for Fort Wayne jobs

Customer Service Specialist

Company: CRST International
Location: Fort Wayne
Posted on: June 14, 2019

Job Description:

CRST Specialized Transportation is seeking a customer oriented and results motivated Customer Service Specialist to be located in our Fort Wayne, IN office.

Job Summary: The Customer Service Specialist is responsible for serving as a point of contact via our 800 number and STI electronic mailbox for the Agents, Logistic Centers and Customer.

Essential Duties and Responsibilities:


  • Trace shipments for the booking agents and customers.

  • Investigate and resolve service issues as they occur by working with planners, drivers, and Logistic Centers.

  • Register free-astrays when needed.

  • Register shipments for non on-line agents.

  • Provide system updates/maintenance when needed.

  • Respond to general inquiries, i.e., missing pieces and claims.

  • Provide dates for truckload shipments as well as specialty fleets.

  • Add and approve valuation with defined limits.

  • Document all actions on V601 system

    Minimum Qualification Requirements:


    • Previous customer service experience required

    • High School Diploma or GED required and a degree in a related field preferred

    • Basic computer skills required

    • Verbal and written communication skills needed

    • Must be able to multi-task in a fast paced environment

      CRST is an EOE. Candidate subject to successful completion of pre-employment drug and background screening.

Keywords: CRST International, Fort Wayne , Customer Service Specialist, Hospitality & Tourism , Fort Wayne, Indiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Inbound Customer Service
Description: Inbound Customer Service Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, 2nd and 3rd Shift during the (more...)
Company: Mommy Jobs Online
Location: Kalamazoo
Posted on: 06/18/2019

Inbound Customer Service
Description: Everything you need to know about becoming a remote agent can be found right here. If youve thought about working from home and being your own boss, the Agents On Demand program might be the right fit (more...)
Company: Mommy Jobs Online
Location: Kokomo
Posted on: 06/18/2019

Cook
Description: Overview The Cook serves our Guests in multiple capacities in the kitchen of Cracker Barrel Old Country Store and Restaurant, including Grill Cook, Prep Cook, and Backup Cook.--The Cook always uses Cracker (more...)
Company: Cracker Barrel Old Country Store, Inc.
Location: Fort Wayne
Posted on: 06/17/2019


Inbound Customer Service
Description: Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, 2nd and 3rd Shift during the week. Becoming a Home (more...)
Company: Mommy Jobs Online
Location: Anderson
Posted on: 06/18/2019

Hotel Engineer III - Westin Detroit Metropolitan Airport - (19001AG1)
Description: Here's To Your Journey with Westin At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help (more...)
Company: Marriott International
Location: Toledo
Posted on: 06/17/2019

Cook
Description: ABOUT US: br br Don't just find another job, build a career with Heritage Community of Kalamazoo br br Make a difference in people's lives Looking for experienced Cooks to join our winning culinary (more...)
Company: Heritage Community of Kalamazoo
Location: Kalamazoo
Posted on: 06/18/2019

CSR(Customer service)
Description: Mommy Jobs Online mommyjobsonline.com is now seeking Customer Service Representatives to join our vibrant team that is dedicated to providing award winning service. Customer service representatives (more...)
Company: Mommy Jobs Online
Location: Carmel
Posted on: 06/18/2019

Parts Delivery Driver
Description: driver parts trucks freightliner commercial truck service br br Stoops Freightliner of Fort Wayne, has an opening for a full time Parts Delivery Driver. 8218
Company: Stoops Freightliner-Quality Trailer
Location: Fort Wayne
Posted on: 06/18/2019

Customer Service Rep/ work from home
Description: The nation 039 s premier healthcare program company is seeking leaders Customer service skills preferred.
Company: Ameriplan
Location: Fort Wayne
Posted on: 06/18/2019

Inbound Customer Service
Description: Everything you need to know about becoming a remote agent can be found right here. If youve thought about working from home and being your own boss, the Agents On Demand program might be the right fit (more...)
Company: Mommy Jobs Online
Location: Toledo
Posted on: 06/17/2019

Log In or Create An Account

Get the latest Indiana jobs by following @recnetIN on Twitter!

Fort Wayne RSS job feeds