IT Systems Administrator

Company: BC Admin
Location: Lima
Posted on: August 7, 2022

Job Description:

Job Description We are seeking an IT Systems Administrator to join our team of professionals. This role is responsible for resolving computer network-related issues for our clients. Responsibilities: Work with BCA team and vendors to assess & correct client IT issues Assess/Document end user needs & requirements Provide Help Desk support to correct issues, provide solutions & escalate when needed Interview users to understand pre-deployment assets for equipment replacement service Troubleshoot/Install/Repair/Maintain hardware & software for BCA & clients Troubleshoot/Configure workstations, networked printers & external peripherals/devices Maintain/Verify workstation anti-virus software & server back-ups Troubleshoot/Assess network usage Undertake data recovery, system backups & correct network communication issues Communicate with clients on a regular basis about the status of their computer systems Work under the guidance of IT representatives to receive assets, move equipment, update asset management system & document services executed Stage equipment for build or image activity Create/Maintain documentation of existing and future computer systems Maintain information concerning technology devices, issues, solutions & modifications Participate in client meetings to ensure developing projects migrate to production Monitor/Document day-to-day service activities Qualifications: Previous experience in IT, customer service, or other related fields Ability to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanor Helpful certifications might include Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Technology Specialist (MCTS), or Microsoft Certified IT Professional (MCITP). CompTIA A, Network, Security. Good working knowledge of network protocols including VPNs, VLANS, OSI Model, TCP/IP, Subnets, Gateway and DNS. Microsoft On-Premise Server-driven with high growth in cloud services on the horizon. Windows Domains, Exchange Servers, SQL Servers, Remote Desktop Servers, etc. BC Admin services a wide range of Government & Business clients in secure environments. Our industry categories include both (VAR) Value Added Reseller and (MSP) Managed Service Provider. Future for Workstation PC Technicians: Job opportunities for PC support specialists are estimated to increase 11 percent during the 2016-2026 period, which is higher than the average for all occupations, according to US Bureau of Labor Statistics (BLS). Support services will be in demand because companies will upgrade their PC hardware and software, the government agency adds. Company Description BC Admin services a wide range of Government & Business clients in secure friendly environments. Our industry categories include both (VAR) Value-Added Reseller and (MSP) Managed Service Provider.

Keywords: BC Admin, Fort Wayne , IT Systems Administrator, IT / Software / Systems , Lima, Indiana