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Internal Reviewer and Liaison

Company: Damar Services, LLC
Location: Fort Wayne
Posted on: January 16, 2020

Job Description:

Internal Reviewer and LiaisonRemarkable People We Are a Remarkable TeamAt Damar, our people are remarkable. Our staff are dedicated to serving our clients to achieve remarkable results. We are a diverse team of men and women with a wide range of skills and experiences interested in careers that matter.We are currently seeking a talented, motivated and detail oriented individuals to join our highly skilled team. The Internal Reviewer and Liaison is responsible for conducting reviews of lapses of compliance to organization policies, oversight and licensing guidelines, or best practices within Damar programs. The Internal Reviewer and Liaison will facilitate communication between the organization and investigatory or oversight entities as needed. The Internal Reviewer and Liaison will support staff to ensure compliance requirements are understood and that required compliance activities, e.g. trainings, plans of improvement, corrective actions, or risk mitigation activities, are completed.Quality Services/High Quality Staff

  • Investigates allegations of abuse, neglect, and/or exploitation of clients to determine if abusive or unsafe conditions exist.
  • Acts as the agency liaison with oversight entities such as CPS and APS as well as police departments regarding external investigations.
  • Support the Damar HR department, as requested, in the review of incidents that result in staff injury requiring medical treatment and follow up.
  • Facilitates Root Cause Analysis, as necessary, regarding incidents and injuries of a significant nature.
  • Contributes to the development of corrective action plans.
  • Provides implementation and training support of corrective action plans to programs; monitors those plans in conjunction with management and leadership teams.
  • Works in conjunction with Learning and Development, HR, and program leadership regarding appropriate staff support and follow up.
  • Facilitate regular reviews of incidents with agency leadership.
  • Supports PQI activities and initiatives by providing timely reports.
  • Identifies and escalates issues appropriately to the Director of Quality and Compliance.
  • Adheres to all policies and procedures as defined in the Employee Handbook and Damar Operational Policies and Procedures Manual.
  • Takes pride and ownership in Damars facilities and assigned work areas.
  • Attends mandatory staff meeting and other meetings as assigned.
  • Completes and updates mandatory training and other licensure related items in a timely manner.
  • Ability to provide training to Damar staff as assigned.
  • Maintains documentation that is accurate and legible.
  • Completes incident reports, including reporting any suspected exploitation, abuse, or neglect of a client.
  • Ensures that the agency meets its quality improvement, evaluation and reporting requirements.
  • Performs other duties as assigned.Financial Responsibilities
    • Seeks the best use of materials, equipment and staff to maximize efficiency and effectiveness.
    • Acts as a good steward of Damar and/or client finances.External Relationships
      • Creates and maintains positive relationships with other industry members, agencies, community leaders, and funding sources.
      • Respects the culture, diversity and rights of all clients, their families and the community.
      • Shows initiative by identifying solutions to work towards improving stakeholder satisfaction.Growth and Transformation
        • Prioritizes duties in a manner consistent with organizational objectives and growth.Education: Bachelors degree.Experience:
          • Minimum of two years of relevant work experience including health care or social services administration, management, project management, or data analytics.
          • Relevant applied experience related to the treatment of individuals with developmental disabilities who have emotional or behavioral issues preferred.Equipment Familiarity: Proficient in Microsoft Office Suite, with intermediate skills in Excel, Word, and PowerPoint. Microsoft Access experience desired.Certifications, Licenses or Special Training:
            • Familiarity with Indiana Administrative Code (IAC), CARF, or COA a plus.
            • Must meet and maintain background screening requirements for all Damar Programs as detailed in policy 1.HR.02 Pre-Employment and Employee Background Checks.
            • Valid Indiana drivers license and driving record that meets eligibility requirements of Damars insurance carrier (for all positions requiring driving). Successful completion of pre-employment drug screen and physical required. Abilities:
              • Ability to follow and execute specific verbal and written instructions.
              • Ability to communicate clearly, effectively, both verbally and in writing across all areas of the organization.
              • Ability to present and interact with the highest level of business leaders ability to build strong business partnerships is required.
              • Ability to promote and maintain positive interaction with all internal and external stakeholders.
              • Strong leadership skills with a collaborative and team-oriented style.
              • Ability to collect and analyze data.
              • Ability to streamline procedures and create systems for smoother work flow.
              • Project management skills with a proven track record of defining priorities and ensuring that resources, capabilities and processes are in place to deliver project objectives.
              • Therapeutic Crisis Intervention (TCI) certification is preferred but not requiredID: 2019-3855 External Company Name: Damar Services, Inc. External Company URL: www.damar.org Street: 6067 Decatur Boulevard

Keywords: Damar Services, LLC, Fort Wayne , Internal Reviewer and Liaison, Other , Fort Wayne, Indiana

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