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Service Desk Technician

Company: Robert Half
Location: Fort Wayne
Posted on: November 23, 2020

Job Description:

Description A client of ours in Fort Wayne, IN is currently seeking to fill an immediate need for a Service Desk Technician on a full timedirect hire basis. Candidates who are looking for work in an innovative and fast-paced work environment will be interested in this Service Desk Technician opening. You'll love this job if you are a creative with a talent for solving both routine and unique problems. Supporting local and field users in a highly visible role that has a positive impact on both the department and the company is the essence of this position. This job is working remotely today, but may require someone to support clients in the Fort Wayne, IN area, so being local or in the state of Indiana is ideal. What you do as the Service Desk Technician - Reply and follow up on technical help tickets submitted via phone, email, and walk-ups - Independently investigate and implement solutions to technical issues - Identify recurring technical issues and propose solutions to address the root of the problems - Offer IT support for operating systems, productivity software, and a variety of other applications used internally Requirements What you bring to the role - 2 years of prior experience in an IT support role - IT support ticketing system experience desired - Demonstrated knowledge of user administration and bug fixing in a client server environment - Background in installing and configuring operating systems, networked and local printers, and business applications - Foundational knowledge in Active Directory and Group Policy - Windows OS experience desired - Proficiency in Microsoft Office 365 - Proven knowledge of TCPIP Networking - Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity For more information about this role please contactor send resumes directly to Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets. From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998. Download our mobile app to take your job search on the go Contact your local Robert Half Technology office ator visit www.roberthalf.comjobstechnology to apply for this job now or find out more about other job opportunities. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2020 Robert Half Technology. An Equal Opportunity Employer MFDisabilityVeterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use httpswww.roberthalf.comterms-of-use .

Keywords: Robert Half, Fort Wayne , Service Desk Technician, Other , Fort Wayne, Indiana

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