Patient Access Center Clerk

Company: Creative Financial Staffing
Location: Fort Wayne
Posted on: January 12, 2021

Job Description:

We are seeking a Patient Access Center Clerk to join our team! You will be responsible to schedule patients as well as performing customer service functions to efficiently move patients through our specialty medical practice. This position will work full time Monday-Friday in Southwest. Fort Wayne Indiana. provides a full benefits plan for staff including medical, dental, vision, life, LTD, STD, and retirement savings plan. Responsibilities: * Establishes and maintains office schedules for several providers in various departments. Helps maintain conference room calendar. Enables appointment reminder phone calls through Fast Call. * Prepares/sends out new patient packets. Schedules/cancels new/return OV for providers (office/clinics) and OP tests ordered by providers. * Collects copay and monies owed from patients accurately. Works with financial counselor to ensure accurate markings on encounter forms and assist collections. * Obtains new/returning patient demographic information (social history) for electronic medical systems. Scans IDs and insurance cards into system as well as obtaining necessary patient signatures. * Performs all other duties as assigned including but not limited to: Mailing patient surveys, building online employer/referring physicians records, assisting chart prep/undelivered mail. Qualifications: * Strong problem solving and critical thinking skills * One year of scheduling experience required * Strong organizational skills and ability to multi-task with quality and detail orientation in a fast-paced environment. Able to switch back and forth between patient interactions and administrative tasks without delays or frustrations and sees all assignments through to completion. * Must have a high degree of customer service skills in order to communicate effectively with patients, visitors, physicians and care teams. * Require diploma or GED. Prior medical office experience and medical terminology knowledge required. * Computer experience preferred, particularly in medical systems Click here to apply online

Keywords: Creative Financial Staffing, Fort Wayne , Patient Access Center Clerk, Other , Fort Wayne, Indiana