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Call Center Guest Services

Company: Sweetwater
Location: Fort Wayne
Posted on: June 12, 2021

Job Description:

Job Requirements

Sweetwater's business is booming and we have openings with our Guest Services team! This position provides general office support in a very high-paced environment.

Our Guest Services team answer up to 500 incoming calls per day and direct those calls to appropriate associates as well as handle mail distribution, and a wide variety of other clerical tasks.

Our ideal candidate will be detail oriented, computer savvy, friendly, and have customer service experience, preferably in an office environment. You'll need to be able to work both independently and as part of a fast- moving team.


  • Typing speed of at least 40 WPM
  • Call center experience preferred
  • An infectious, energetic personality customers will love
  • Self-motivated, driven, and efficient

We are currently taking applications for part time and full time positions that will be for evening and weekend shifts. As with all positions at Sweetwater, this position requires reporting daily to the campus in Fort Wayne, IN.

Sweetwater's culture is one that is built on the creation and celebration of music, which unifies people from all walks of life. Our individual differences make Sweetwater stronger as a company and a better place to work. Having a truly diverse workforce allows us the opportunity to collectively respect, learn and grow from each unique perspective and experience. We have welcomed thousands of employees and families who have joined the Sweetwater team from all over the nation and the world, and we welcome you, too, to find out why we consider a career at Sweetwater the full-time dream.

Keywords: Sweetwater, Fort Wayne , Call Center Guest Services, Other , Fort Wayne, Indiana

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