Patient Access Services Representative

Company: DeKalb Health
Location: Fort Wayne
Posted on: June 12, 2021

Job Description:

Summary Functions as a Patient Access Services Representative in processing registrations for inpatients, outpatients, and emergency room patients. Responsibilities Conduct professional patient interviews to obtain demographic, financial and biographical information. Process registrations in an efficient, accurate and timely manner. Responsible for the delivery of quality performance and service excellence; and adheres to the Parkview Health Standards of Behavior. Education Must be a high school graduate or equivalent with GED. Medical Terminology preferred. Experience Prefer two years of clerical experience, including proficiency of Microsoft Windows. Requires a minimum of two years customer service. Other Qualifications Excellent verbal and written communication skills. Ability to demonstrate a working knowledge of general computer skills and applications. Ability to multi-task and work independently by using critical thinking skills. Training Must attend the required Patient Access Services training class and must pass test upon completion with a score of 90% or better. The training will be two#weeks in length and will require working full-time#day shift hours during that timeframe.#

Keywords: DeKalb Health, Fort Wayne , Patient Access Services Representative, Other , Fort Wayne, Indiana