Visitor Screener - Main Entrance (FT, Temporary)

Company: Community Health System
Location: Fort Wayne
Posted on: June 12, 2021

Job Description:

Job Description

Visitor Screener, Hospital, entrance screener

Schedule: Temporary Employment, up to 40 hours per week, Monday - Friday (12p-8p), position is benefit ineligible

• Must be available to work for a minimum of 1 year.

Job Summary

Under the immediate direction of the Executive Director of Operations provides professional, courteous customer service by screening all individuals entering the facility at designated entrances. Ability to respond to situations and reactions associated with a public facing position.

Minimal Acceptable Job Qualifications

Licensure: CPI within 60 days of hire

Experience: Experience in a professional customer service oriented environment

Equipment and Skills Training: Forehead thermometer, Personal Protective Equipment (mask), excellent customer service skills, problem-solving skills to determine appropriate course of action in situations, Ability to handle difficult situations/interactions in a professional manner, with strong communication skills.

Education: High School Diploma or GED required.

Other:

Demonstrates good use of the English language, both verbal and written as well as working knowledge of medical terminology.

Demonstrates excellent interpersonal and verbal and written communication skills in order to interact effectively with all customers in a variety of situations. Demonstrates ability to evaluate a variety of guest situations and make independently or with appropriate assistance.

Demonstrates ability to work in fast-paced deadline oriented environment where proven ability to meet deadlines and constant communication are required.

Demonstrates ability to create an atmosphere that promotes professionalism yet caring and empathy to the individual, so that the guest has confidence in the organization's ability to resolve the need. Is able to defuse the upset or distressed guest and obtain their confidence in the organization's ability to create a resolution regarding all guest interactions for both clinical and financial activities.

Equal Opportunity Employer

Keywords: Community Health System, Fort Wayne , Visitor Screener - Main Entrance (FT, Temporary), Other , Fort Wayne, Indiana