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Call Center Customer Support

Company: Creative Financial Staffing
Location: Fort Wayne
Posted on: November 22, 2021

Job Description:

Are you looking for a job where you can have your evenings and weekends free? Do you value customer service and enjoy helping others? Are you looking for a great company to work for? This may be the job for you!! We are looking for ambitious, self-starters to join our Customer Service team.This is an IN OFFICE position in Fort Wayne, Indiana. What is the job? Responding to numerous phone inquiries Listening, analyzing, and providing solutions Helping answer questions specific to customer needs via phone (inbound/outbound), emails, and/or instant messages Triage urgent calls Assist with updating account database with new, missed or updated information Requirements: Medical terminology preferred but not required Adherence to laws and best practices in regards to dealing with customers and data Comfortable dealing with numbers and the processing of financial information High degree of attention to detail and trustworthiness Time Management Enthusiasm for learning Ability to communicate in a professional manner Knowledge of MS Office (particularly Excel) Send Resume to: Click here to apply online

Keywords: Creative Financial Staffing, Fort Wayne , Call Center Customer Support, Other , Fort Wayne, Indiana

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