Patient Access Team Lead - Emergency Department
Company: Community Health System
Location: Fort Wayne
Posted on: January 15, 2022
Patient Access Team Lead - Emergency Department - Performing Audits
for all Registration and Developing continued Education for current
Under the leadership of assigned Patient Access management provides
guidance on a day-to-day basis to patient registration staff in the
performance of all job duties related to the patient registration
process. Fulfills responsibilities of assigned staff on an ongoing
basis including receiving, collecting and recording information
from patients in order to complete registration for hospital
services. Coordinates admissions process and communicates with
physician offices, nursing and other service areas to promote
timely and accurate registration process. Verifies insurance
benefits, obtains pre-authorization/pre-certification when
necessary, assesses need/eligibility for financial assistance,
collects applicable co-pays and/or deductibles. Provides support in
assisting patients and family members with resolution of all their
financial needs by establishing payment arrangements or financial
assistance determination. This includes bank loans, payment-in-full
settlements, Medicaid eligibility assistance and charity
application processing. Promotes patient satisfaction, serving as a
liaison on behalf of hospital and patient. Requires leadership,
group cohesion and communication skills promoting team achievement.
Staffs department as part of the registration team, responsible for
call-in staffing, bringing issues to management for review.
Responsible for promoting patient satisfaction.
Equal opportunity employer
Keywords: Community Health System, Fort Wayne , Patient Access Team Lead - Emergency Department, Other , Fort Wayne, Indiana
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