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Customer Service Representative

Company: Robert Half Office Team
Location: Decatur
Posted on: January 16, 2022

Job Description:

Description If you're looking for work in a dynamic, rapidly changing call center in the Automotive field, this Customer Service Representative opportunity via Robert Half might be for you! Do you love building solid customer relationships? You might be the articulate, highly-skilled Customer Service Representative we're looking for. This Customer Service Representative position is based in the Decatur, Indiana region and is a long-term contract / temporary to hire employment opportunity.What you get to do every dayBy being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customersField and send out send written business correspondenceContribute accurate, friendly customer service in a timely fashionOrganize and route incoming telephone calls Requirements - 1+ years of past relevant experienceSupportive, positive attitude with a professional demeanour applied to all tasksComfort and confidence when interacting with internal and external partners and clients/customersStrong communication and social skills and able to receive criticism wellActive problem-solver who listens for customer cues and actively resolves problems with grace and integrityProven ability to navigate multiple computer systems, applications, and utilize search tools to find informationProven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and InsightlyShipping experienceSwitchboard phone (1-10 lines) experienceAutomotive Service experienceAuto Parts experience requiredCustomer service experienceNo stranger to performing extensive research to resolve complex customer inquiriesStrong customer service and office administrative skillsProficiency with Microsoft office applicationsIf you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today! Robert Half is the worlds first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking Apply Now, youre agreeing to Robert Halfs Terms of Use (.

Keywords: Robert Half Office Team, Fort Wayne , Customer Service Representative, Other , Decatur, Indiana

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