Patient Access Coordinator (PRN)
Company: Community Health System
Location: Fort Wayne
Posted on: January 16, 2022
Patient Access Coordinator (PRN- Varied Hours), Fort Wayne,
Schedule: PRN - Varied Hours and Shifts
Under the leadership of the Patient Access Team Specialist,
receives, collects and records information from guests in order to
complete registration for hospital services. Coordinates admissions
process and communicates with physician offices, nursing and other
service areas to promote timely and accurate registration process.
Responsible for promoting patient satisfaction. Verifies insurance
benefits, obtains pre-authorization / pre-certifications when
necessary, assesses need/eligibility for financial assistance,
collects applicable Co-pays and/or deductibles, operates cash
drawer, and coordinates with Team Specialist in tracking guest
Minimal Acceptable Job Qualifications
Licensure: CPI within 90 days of hire
Experience: Two years collections and or hospital registration
experience required or three years customer service experience
Education: High School Diploma or GED required. Associates Degree
Demonstrates good use of the English language, both verbal and
written as well as working knowledge of medical terminology.
Demonstrates excellent interpersonal and verbal and written
communication skills in order to interact effectively with all
customers in a variety of situations. Demonstrates ability to
evaluate a variety of guest situations and make independently or
with appropriate assistance.
Demonstrates ability to work in fast-paced deadline oriented
environment where proven ability to meet deadlines and constant
communication are required.
Demonstrates ability to create an atmosphere that promotes
professionalism yet caring and empathy to the individual, so that
the guest has confidence in the organization's ability to resolve
the need. Is able to defuse the upset or distressed guest and
obtain their confidence in the organization's ability to create a
resolution regarding all guest interactions for both clinical and
Equal Opportunity Employer
Keywords: Community Health System, Fort Wayne , Patient Access Coordinator (PRN), Other , Fort Wayne, Indiana
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