PPG Call Center RN

Company: Parkview Health
Location: Fort Wayne
Posted on: September 24, 2022

Job Description:

*This position is eligible for a sign-on bonus.*

* Once fully trained(6months-1 year) -option to be remote*


Summary
Performs nursing triage utilizing approved triage guidelines. Provides guidance to callers by providing health information, assistance with medication refills as indicated, and symptom assessment and recommendations for the use of over the counter medications as appropriate. Handles emergent situations as they arise and selects the most appropriate disposition based on the patient's care needs. Functions independently in a fast paced 24/7 department.
Education
Must be a graduate of a School of Nursing. Must complete general orientation.
Licensure/Certification
Must have current RN license. Must have current CPR certification.
Other Qualifications
Minimum of five years' experience as a registered nurse. Experience in understanding and usage of computers including Microsoft. Demonstrates ability to type 40 wpm with 98 accuracy. Demonstrates the ability to work independently with strong decision making skills multi-task and learn applications relevant to the position. Ability to communicate in a clear concise courteous and professional manner. Exhibits quality vocal skills through speech rate volume enunciation and pronunciation. Ability to communicate effectively and diplomatically within a multi-functional team. Strong organizational skills and attention to detail. Documents precisely in a concise manner. Ability to successfully function in a fast paced service oriented environment. Must possess strong critical thinking and verbal assessment skills.



Why Parkview?

We have everything you're looking for in a career; great compensation and benefits; skill development and career advancement programs and more. At Parkview, we are committed to providing excellent care to each patient within our clinics and medical practices. The success of this mission begins with care team members like you.

• Benefits: Health benefits, paid time off, employee assistance, community vendor discounts, payroll deduction options
  
• Sign-on bonus: For certified and uncertified Medical Assistants, LPN's, and RN's hired in part-time and full-time positions.
  
• Education: Clinical Orientation, tuition assistance, certification reimbursement
  
• Growth: Parkview's Medical Assistant Advancement Pathway (MAAP)
  
• Culture: World-class teamwork, Personalized health journeys for co-workers and family members
  
  
  - - - - - - - -
  Be your best. Be a Parkview nurse.
  You wanted to help others, so you chose a career in nursing. Now choose the health system that can help you be your best - Parkview. We're the healthcare leader in northeast Indiana, with 10 hospitals, Magnet status and everything you need to launch or grow a great career in nursing. Our team, comprised of over 13,000 co-workers, is dedicated to improving the health and inspiring the well-being of individuals and families in communities throughout northeast Indiana and northwest Ohio.
  Great compensation and benefits.
  At Parkview, we provide a Total Rewards program that includes great compensation and benefits, a work/life balance and learning opportunities to enhance your career and personal life.
  
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  • Compensation - Great compensation package, sign-on bonus (Up to $40,000 for critical needs areas), relocation bonus
    
  • Benefits - Competitive benefit discounts and plan flexibility through Signature Care PPO network, Parkview Employee Assistance Program, Parkview Workplace Wellness
    
    Tuition Assistance - If you want to go back to school, whether for personal or professional reasons, Parkview wants to help. We offer tuition assistance to any eligible co-worker after just six months of continuous employment with Parkview.
    Student Loan Payback Program - Have large student loans to pay back? As a Parkview nurse, you're eligible to receive student loan payback dollars from Parkview.
    - At Parkview we offer an environment focused on personal and professional growth, while supporting our nurses as they transition from student to professional nurse. Our Nurse Residency Program is designed to give you the confidence and skills you need to grow a successful career, providing excellent care to every person, every day.
    Creative employment opportunities.
    - We understand there are many seasons in life, and your career should reflect your desire to grow when and where it's right for you. That's why our Travel RN program offers assignments lasting three to nine months, giving you the opportunity to expand your career while also providing the flexibility you desire.
    - We know the thought of relocating to a new community can be a hard decision. Parkview offers lodging assistance to RNs who live over 50 mile from their Parkview hospital location - allowing you to see what it's like to be part of our team before relocating to northeast Indiana.
    A culture that just feels right.
    At Parkview, we are known for our quality of care, innovation and collaboration among all care team members. Our culture can be seen and felt when walking through our front door and continues into the clinical care areas and administrative offices. Our nurses and leadership display shared values, friendliness, genuine compassion and a dedication to providing excellent care to every person, every day. But this caring continues beyond our doors as well. As a mission-driven, not-for-profit health system, Parkview also gives back to the community. Each year, we sponsor numerous outreach initiatives to address the health priorities of our region. Because at Parkview, we believe in better - not just for patients, but for the entire community.

Keywords: Parkview Health, Fort Wayne , PPG Call Center RN, Other , Fort Wayne, Indiana