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Collections Specialist

Company: Sweetwater Sound
Location: Fort Wayne
Posted on: November 26, 2022

Job Description:

*Job Description*

Sweetwater, the nation's #1 online retailer of pro audio and music instruments is seeking to hire a sharp and efficient Collections Specialist for our Accounting team. Duties include collections, working with Sweetwater customers on payment plans, and other credit tasks from both a consumer and commercial perspective. We care deeply about the work we do, and we are committed to serving our customers. If you have these same qualities, we'd like to speak with you! This is a full time, hourly position. A typical shift will be 10:00 AM - 7:00 PM or 9:00 AM - 6:00 PM, Monday through Friday.

*Qualifications*:

- A degree in business or related field preferred

- Previous experience performing credit-related tasks preferred

- 1-2 years experience in phone collections is required

- The ability to perform tasks in a fast-paced environment

- The capability to perform independently or in a group setting

- Excellent attention to detail and familiarity with iOS preferred

*We function best as a unified team, so relocation to our state-of-the-art campus in Fort Wayne, IN is required.* Interested and qualified candidates, please apply. We look forward to exploring your #FullTimeDream with Sweetwater!

*Sweetwater "Ideal" Team-Player*

_WOWs The Customer_ - Deep passion and desire for creating amazing customer & colleague experiences

_Get Things Done_ - Great work ethic and moves with a sense of urgency

_Obsesses over the Details_ - committed to paying attention to the details

_Drives Continuous Improvement_ - Always focusing on effective and efficient work and way to get better

_Develop the Future_ - committed to the pursuit of growing personally & professionally and has a focus on bringing your colleagues along with you on that journey

_Sweetwater's culture is one that is built on the creation and celebration of music, which unifies people from all walks of life. Our individual differences make Sweetwater stronger as a company and a better place to work. Having a truly diverse workforce allows us the opportunity to collectively respect, learn and grow from each unique perspective and experience. We have welcomed thousands of employees and families who have joined the Sweetwater team from all over the nation and the world, and we welcome you, too, to find out why we consider a career at Sweetwater the full-time dream._

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:
* 401(k)
* 401(k) matching
* AD&D insurance
* Dental insurance
* Disability insurance
* Employee assistance program
* Employee discount
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Parental leave
* Tuition reimbursement
* Vision insurance
Physical setting:
* Office
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday

Ability to commute/relocate:
* Fort Wayne, IN 46818: Reliably commute or planning to relocate before starting work (Required)

Experience:
* Microsoft Excel: 1 year (Preferred)
* Customer service: 1 year (Required)
* Collections: 2 years (Preferred)

Work Location: One location%58047475%

Keywords: Sweetwater Sound, Fort Wayne , Collections Specialist, Other , Fort Wayne, Indiana

Click here to apply!

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