Claims & Recovery Specialist
Company: Partners 1st Federal Credit Union
Location: Fort Wayne
Posted on: March 18, 2023
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Job Description:
Description:Partners 1st Federal Credit Union will provide U
with a competitive salary, paid illness, personal time, vacation,
holidays, medical/dental/vision/life insurance, generous 401(k)
retirement plan with company matches, tuition reimbursement, weekly
pay, and a professional and fun office working environment.Are U
willing to provide our members with your enthusiasm for service,
integrity to become their trusted financial partner, create and
support quality teamwork among staff and able to demonstrate your
experience with time management, strong communication skills and
attention to detail to accomplish important and meaningful
work.This position is for U if you are able to work at our office
located at our Main Office in Fort Wayne, IN, full-time, 40 hrs/wk,
Monday - Friday 8:30-5.Requirements:RolePerforms all duties
associated with vehicle insurance claims and recovery
responsibility.Major Duties and ResponsibilitiesHandles all aspects
of CPI program to include processing documents, reports and
electronic files to ensure proper insurance coverage on collateral,
securing credit union loan accounts.Files all GAP claims and
assists in filling repossession damage claims.Monitors accounts for
recovery actions; contacts members to negotiate recovery items
including charge off recoveries.Assists members with filing outside
insurance claims including debt protection claims; processes
insurance checks and releases titles when appropriate; receives and
processes letters of guarantee for insurance payouts and title
releases.Backs up Operations team with title related
questions/issues and maintenance.Applies and processes bankruptcy
checks.Performs other related duties as assigned.Must comply with
all company policies and procedures, applicable laws and
regulations, including but not limited to, the Bank Secrecy Act,
the Patriot Act, and the Office of Foreign Assets Control.Knowledge
and SkillsExperienceSix months to two years of similar or related
experience, including time spent in preparatory
positions.Education/Certifications/LicensesHigh school degree or
GED required.Interpersonal SkillsCourtesy, tact, and diplomacy are
essential elements of the job. Work involves personal contact with
others inside and/or outside the organization, generally regarding
routine matters for purposes of giving and obtaining information,
as well as advising or referring, which commonly require shorter
discussions.ADA RequirementsPhysical RequirementsPerform primarily
sedentary work with limited physical exertion and occasional
lifting of up to 10 lbs. Must be capable of climbing / descending
stairs in emergency situation. Must be able to operate routine
office equipment including telephone, copier, facsimile, and
calculator. Must be able to routinely perform work on computer for
an average of 6-8 hours per day, when necessary. Must be able to
work extended hours whenever required or requested by management.
Must be capable of regular, reliable and timely attendance.Working
ConditionsMust be able to routinely perform work indoors in
climate-controlled shared work area with minimal noise.Mental
and/or Emotional RequirementsMust be able to perform job functions
independently or with limited supervision and work effectively
either on own or as part of a team. Must be able to read and carry
out various written instructions and follow oral instructions. Must
be able to speak clearly and deliver information in a logical and
understandable sequence. Must be capable of dealing calmly and
professionally with numerous different personalities from diverse
cultures at various levels within and outside of the organization
and demonstrate highest levels of customer service and discretion
when dealing with the public. Must be able to perform
responsibilities with composure under the stress of deadlines /
requirements for extreme accuracy and quality and/or fast pace.
Must be able to effectively handle multiple, simultaneous, and
changing priorities. Must be capable of exercising highest level of
discretion on both internal and external confidential
matters.PM22PI208192728
Keywords: Partners 1st Federal Credit Union, Fort Wayne , Claims & Recovery Specialist, Other , Fort Wayne, Indiana
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