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Police Records Technician

Company: DeKalb County
Location: Auburn
Posted on: March 17, 2023

Job Description:

Salary Range: $32,649 - $50,607

Purpose of Classification:

The purpose of this classification is to provide clerical support to the Police department by preparing, generating, and/or editing police reports, processing department forms and documents, entering data into program databases, and assisting the general public, law enforcement officials, and other interested parties with police records-related questions.

Essential Functions:

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Receives, reviews, prepares and/or processes department documents such as police incident and criminal investigation reports, accident reports, citations, warrants, impound records, etc.; verifies, completes and/or codes required information; enters information into department databases; updates database information; creates new files and purges old data as appropriate; and maintains copies in department files.

Utilizes Georgia Crime Information Center (GCIC) and National Crime Information Center (NCIC) terminals; conducts background and criminal history checks; enters information regarding tags, driver's licenses, warrants, missing persons, and stolen property; and obtains, retrieves and relays information to police officers, detectives, other law enforcement or other staff as requested.

Processes requests for records and reports; receives requests from courts, law enforcement personnel or agencies, victims and the general public; retrieves police/incident reports; determines confidentiality of requested document/report; verifies identities and assures authority of individuals to receive confidential information; establishes quantity of information requester is authorized to receive; forwards and/or mails accordingly; and ensures reports are provided in a timely manner.

Performs general customer service functions; answers telephones; greets customers and visitors; provides assistance, requested documents and information regarding department services and procedures; refers callers to other staff members as appropriate; and takes messages.

Processes payments for documents; accepts payments and records receipt of same; and balances cash drawer; and maintains related documentation.

Provides general clerical support to department personnel.

Minimum Qualifications:

High school diploma or GED required; one year of experience in clerical/general office work or a related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification Required: Must possess and maintain a valid Georgia driver's license; must obtain and maintain certification as a GCIC/NCIC Basic Operator.

Keywords: DeKalb County, Fort Wayne , Police Records Technician, Professions , Auburn, Indiana

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