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Customer Service Representative

Company: Two Men and a Truck
Location: Fort Wayne
Posted on: May 14, 2020

Job Description:


We are looking for confident, talented, high-energy sales representatives! If you have a strong, sales-oriented personality with a desire to be successful, you may be well suited for this sales representative position.


What We Offer




  • Base pay: $12.00 per hour + commission + performance bonuses!

  • Full time schedule: Monday through Friday 8 a.m. - 5 p.m. with the possibility of Tuesday through Saturday

  • BENEFITS: Health insurance available after 90 days

  • Career advancement opportunities



    RESPONSIBILITIES




    • Provide outstanding customer service on all calls and online inquiries

    • Recommend moving services and products based on cost, availability, and customer specifications

    • Enter, schedule and coordinate customer moves

    • Prepare and accurately complete all required paperwork

    • Follow-up with customers post-move to ensure satisfaction

    • Calmly and professionally handle customer concerns, complaints or customer service issues

    • All other duties as assigned



      REQUIREMENTS




      • Must be willing to submit to pre-employment background check and drug test

      • High school diploma or general education degree (GED) is required

      • At least 1 year of sales and/or customer service experience

      • Excellent customer service skills: effective listening and communication

      • Ability to multi-task and enter customer data into move software while on the phone

      • Good grammar, voice and diction

      • Ability to analyze and solve problems effectively

      • Confidence to initiate customer contact, and comfortable asking for the sale

      • Comfortable in a fast-paced environment; able to adapt quickly to changing priorities

      • Able to perform basic business math

      • Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK-- Core Values

Keywords: Two Men and a Truck, Fort Wayne , Customer Service Representative, Sales , Fort Wayne, Indiana

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