Customer Service Representative

Company: Two Men and a Truck
Location: Fort Wayne
Posted on: May 14, 2020

Job Description:

We are looking for confident, talented, high-energy sales representatives! If you have a strong, sales-oriented personality with a desire to be successful, you may be well suited for this sales representative position.


What We Offer

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• Base pay: $12.00 per hour + commission + performance bonuses!
  
  
• Full time schedule: Monday through Friday 8 a.m. - 5 p.m. with the possibility of Tuesday through Saturday
  
  
• BENEFITS: Health insurance available after 90 days
  
  
• Career advancement opportunities
  
  
  
  RESPONSIBILITIES
  
  
  
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  • Provide outstanding customer service on all calls and online inquiries
    
    
  • Recommend moving services and products based on cost, availability, and customer specifications
    
    
  • Enter, schedule and coordinate customer moves
    
    
  • Prepare and accurately complete all required paperwork
    
    
  • Follow-up with customers post-move to ensure satisfaction
    
    
  • Calmly and professionally handle customer concerns, complaints or customer service issues
    
    
  • All other duties as assigned
    
    
    
    REQUIREMENTS
    
    
    
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    • Must be willing to submit to pre-employment background check and drug test
      
      
    • High school diploma or general education degree (GED) is required
      
      
    • At least 1 year of sales and/or customer service experience
      
      
    • Excellent customer service skills: effective listening and communication
      
      
    • Ability to multi-task and enter customer data into move software while on the phone
      
      
    • Good grammar, voice and diction
      
      
    • Ability to analyze and solve problems effectively
      
      
    • Confidence to initiate customer contact, and comfortable asking for the sale
      
      
    • Comfortable in a fast-paced environment; able to adapt quickly to changing priorities
      
      
    • Able to perform basic business math
      
      
    • Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK-- Core Values
      

Keywords: Two Men and a Truck, Fort Wayne , Customer Service Representative, Sales , Fort Wayne, Indiana