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Entry Level - Customer Service Representative

Company: Aerotek
Location: Fort Wayne
Posted on: April 9, 2021

Job Description:

Aerotek is hiring several Call Center Customer Service Reps for a company in Fort Wayne, IN. This company offers lots of opportunity for growth boasting 75% of their leadership team having started in this CSR role. Job Duties:

  • Handle a high volume of calls each day and be able to work efficiently on dual monitors
  • CSRs will be required to document all call details and follow a procedure for call flow.
  • Responsible for answering customer questions and resolving issues as quickly as possible
  • Provide excellent customer serviceSkills:Customer service, Data entry, Call center, Front desk, Administrative support, Inbound call, Administrative assistance, outbound calls, outbound call centerTop Skills Details:Must Have
    • 1+ years of customer service experience preferably in call center environment
    • High School Diploma or GED
    • Proficient with computersAdditional Details:
      • These are IN OFFICE positions
      • Training is 2 weeks long and is 8a-5p M-F
      • After training, hours are 1st shift M-F with start times between 7:30a and 9:00a.
      • After going direct, there is a pay increasePlease apply directly to posting for consideration. About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Fort Wayne , Entry Level - Customer Service Representative, Sales , Fort Wayne, Indiana

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