FortWayneRecruiter Since 2001
the smart solution for Fort Wayne jobs

Customer Service Rep. Full Time 1:45pm-10pm $15+/Hr Mason, OH

Company: Macy's
Location: Ohio City
Posted on: April 9, 2021

Job Description:

Internal Description About: Macy's is proudly America's Department Store. There's a reason we?ve been around for 160 years. Customers come to us for fashion, value and celebration. Our colleagues are empowered to grow their careers while finding meaningful ways to make a difference. Macy's Credit and Customer Service (MCCS) supports the digital and in-store shopping experience and manages relationships with our credit cardholders. Our call center teams support and drive hundreds of millions of dollars in sales annually. We solve problems so our customers can get back to shopping! MCCS is a people-focused culture where we support one another to be our best for our customers. Join a people-focused culture and a FUN, collaborative team! We serve customers across a wide span of hours of operation, allowing for a variety of work shifts and availability of hours. Do you love helping people get answers and solve problems? If so, there's an opportunity for you to shine at Macy's Credit and Customer Service. This job is a work onsite at our Mason, Oh location. Job Overview: Responsible for resolving customer issues via the telephone for all financial adjustments, including, but not limited to, transferring sales, payments, returns, guideline increases, and credit referrals from sales colleagues; performing other duties as assigned. Essential Functions: Answer and resolve customer billing issues related to payments, returns, and sales. Answer and resolve calls from sales colleagues and customers regarding guidelines increases and credit referrals. Complete various Credit Customer Service functions based on business needs. Regular, dependable attendance and punctuality. Qualifications: Education/Experience: High school diploma or general education degree (GED) required. One to three months related experience and/or training preferred. Communication Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Apply concepts of basic algebra. Reasoning Ability: Ability to solve practical problems involving a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands: Regularly required to sit, talk, hear, use hands to finger, handle, and feel. Occasionally required to reach with hands and arms and walk. Requires close vision. Other Skills: Ability to provide outstanding customer service to external and internal customers on a consistent basis. Ability to take control of and resolve customer issues utilizing active listening skills. Ability to adapt quickly to changing customer expectations and needs. Ability to be a self-starter who is comfortable taking the initiative. Strong decision-making abilities. Strong analytical skills. Excellent communication skills. Ability to navigate multiple computer applications and work from a dual monitor setup. Ability to complete financial transactions accurately and proficiently. Work Hours: Ability to work a flexible schedule based on department and company needs. This job description is not all-inclusive, and Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer and is committed to a diverse and inclusive work environment. Candidates for positions in San Francisco ONLY can review their rights and the Company's obligations under SFPC Art. 49 here. Candidates for positions in Los Angeles ONLY can review their rights and the Company's obligations under LA MC Ch. XVIII Art. 9 here. Candidates for positions in Philadelphia ONLY can review their rights and the Company's obligations under PC Ch. 9-3500 here. CALL00

Keywords: Macy's, Fort Wayne , Customer Service Rep. Full Time 1:45pm-10pm $15+/Hr Mason, OH, Sales , Ohio City, Indiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Licensed Medicare Insurance Agent - Sell Insurance, License Required
Description: Now that AEP is over, find your permanent homeAbout Assurance At Assurance we are disrupting the antiquated and inefficient world of insurance and financial services. Our team of world class software (more...)
Company: ASSURANCE Independent Agents
Location: Bowling Green
Posted on: 04/19/2021

Licensed Medicare Insurance Agent - Make Bank in 2021 Selling Medicare Insurance
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required (more...)
Company: ASSURANCE Independent Agents
Location: Findlay
Posted on: 04/19/2021

Licensed Medicare Insurance Agent - AEP is over, sell year-round with Assurance!
Description: Now that AEP is over, find your permanent home About Assurance At Assurance we are disrupting the antiquated and inefficient world of insurance and financial services. Our team of world class software (more...)
Company: ASSURANCE Independent Agents
Location: Waterville
Posted on: 04/19/2021


Licensed Medicare Insurance Agent - Work whenever, free leads, 100% autonomy
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required (more...)
Company: ASSURANCE Independent Agents
Location: Northwood
Posted on: 04/19/2021

COVID-19 Customer Service Rep / FT - Work From Home
Description: Call Center / Remote - Anywhere in U.S. / up to 18-hr / Full Benefits-PTO-401
Company: Pearl Interactive Network
Location: Sandusky
Posted on: 04/19/2021

Sales Representative
Description: We don't hold sales stars back, we set them free. Flexibility, financial freedom and the resources of a Fortune 500. Your success is our success we provide mentors and proven training that will level (more...)
Company: Colonial Life
Location: Bowling Green
Posted on: 04/19/2021

Licensed Medicare Insurance Agent - Hiring Immediately
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required (more...)
Company: ASSURANCE Independent Agents
Location: Clyde
Posted on: 04/19/2021

Licensed Medicare Insurance Agent - Free Marketing via Internet, TV, and Direct Mail
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required (more...)
Company: ASSURANCE Independent Agents
Location: Findlay
Posted on: 04/19/2021

Licensed Medicare Insurance Agent - Work whenever, free leads, 100% autonomy
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required (more...)
Company: ASSURANCE Independent Agents
Location: Perrysburg
Posted on: 04/19/2021

Licensed Medicare Insurance Agent - Stable Earning Potential, Full-Time Sales Role
Description: Now that AEP is over, find your permanent home About Assurance At Assurance we are disrupting the antiquated and inefficient world of insurance and financial services. Our team of world class software (more...)
Company: ASSURANCE Independent Agents
Location: Maumee
Posted on: 04/19/2021

Log In or Create An Account

Get the latest Indiana jobs by following @recnetIN on Twitter!

Fort Wayne RSS job feeds