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Call Center Customer Service Rep

Company: Aerotek
Location: Fort Wayne
Posted on: May 6, 2021

Job Description:

**Aerotek is currently hiring several Call Center CSRs for a sought-after company in the Fort Wayne area. This company offers many on site amenities and a great culture.**

**Shift: Must be flexible and able to work 8.5 hour shift anytime within hours of 9am-9pm. This will include one weekend day every other weekend. Schedules are made several weeks in advance but your hours will vary.**

**Job Duties:**

+ CSRs will receive inbound calls from customers

+ Answer detailed questions about company products

+ Placing/canceling orders, checking stock information, providing order status updates, answering questions about returns and exchanges, and making changes to accounts

+ Goal for each call is to provide courteous, professional, and enthusiastic customer service; share accurate information about pricing, promotions, and products; and troubleshoot any issues that have come up after the purchase.

**Skills & Qualifications:**

- 2+ years of any customer service experience, previous call center a plus

- Able to type 25+ WPM

- Proficient in Microsoft Office

- High School Diploma

**Experience Level:**

Entry Level

**About Aerotek:**

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Fort Wayne , Call Center Customer Service Rep, Sales , Fort Wayne, Indiana

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