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Sales Supervisor, Computing

Company: Best Buy
Location: Fort Wayne
Posted on: July 14, 2019

Job Description:

******BR Job Title: Sales Supervisor, Computing Job Category: Store Leadership Location Number: ******-Fort Wayne-Store Job Description: The Best Buy Sales Supervisors manage the daily functions of a department from customer experiences to employee interactions. Our Sales Supervisors are responsible for coaching and training the sales team to provide exceptional customer experiences and meet business results by achieving revenue, margin, and operational targets. The Sales Supervisor maintains a broad scope of knowledge in technology products and services through required trainings or certifications and leadership development. Our Sales Supervisor builds quality relationships with retail consumers to provide them with relevant and memorable products, services, and technology expertise. In addition, they're responsible for partnering with cross-functional leadership teams to ensure department merchandising, inventory and Asset Protection standards are proactively met. They also work closely with the Assistant Store Manager and General Manager to provide feedback, strategize, and execute on the overall leadership processes within the store including employee interviews, scheduling, store maintenance, and performance management. Key Accountabilities: - Provides on-going coaching, training and motivation to team members and other store personnel as needed to achieve sales goals and highest standards of customer service. Express, model and reinforce TRUST engagement model. - Serves team on the floor as key flick authority. Handles customer escalations and problem resolutions in person and on the phone. Ensures smooth and accurate customer processing. - Ensures understanding and execution of store business plan and/or performance improvement plan as built by Sales Manager by coaching desired behavioral change on the floor. - Partners with Sales Support team to ensure sales floor is merchandized properly. - Creates an environment where employees are inspired to provide customer solutions across the store and share ideas regarding new ways to do business, gain new customers, improve processes, and create a more efficient enterprise. Basic Qualifications: - 1 year of experience in leadership OR 1 year of Military leadership - Previous experience in sales, customer service or related field - Ability to work successfully as part of a team - Ability to work a flexible schedule inclusive of holidays, nights and weekends Preferred Qualifications: - Associate degree or higher in business or related field - 1+ years consumer electronics experience - Prior experience setting retail sales Req #: ******BR Address Line 1: 737 NORTHCREST SHOPPING CTR City: Fort Wayne State: IN Zip: 46805 Job Level: Manager with Direct Reports Employment Category: Full Time Brand: Best Buy About Us: Best Buy Company and its Family of Brands Best Buy is the world's largest multi-channel consumer electronics retailer with stores in the United States, Canada, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun - whether online, via mobile device or in our stores. Additional Job Information: Join our team! While you're busy delivering on our belief of making technology work for our customers, we're working to ensure you are rewarded for your passion, energy and commitment. Our pay for performance philosophy rewards results and offers you opportunities to grow in your career and increase your earning potential. Ready? Let's do this! If you are ready to make a difference in the lives of our customers and employees, click on the apply button below. The application will take about 15 minutes to complete and if you meet the requirements, you can expect to hear from us within 24-72 hours. Not ready to apply? Connect with us on LinkedIn , Facebook at ********************************* , or Twitter at *********************************** . Search Categories: Retail Jobs

Keywords: Best Buy, Fort Wayne , Sales Supervisor, Computing, Sales , Fort Wayne, Indiana

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