Full Time Women's Shelter Associate
Company: Kalamazoo Gospel Ministries
Location: Kalamazoo
Posted on: April 2, 2026
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Job Description:
General Description: The Kalamazoo Gospel Ministries is a
privately funded 501(c)3 non-profit, evangelical Christian
ministry. Our designated purpose is religious, and we are a
Christ-centered ministry which is dedicated to sharing the Gospel
and helping the homeless and impoverished. We consider every
position to be essential in the fulfillment of our ministry and
statement of purpose. As such, each employee must have a
relationship with Jesus Christ as their personal Savior and Lord.
Essential Functions: As a member of staff, uphold, promote, and
encourage, in word and deed, desired organizational culture and
values; purposefully seek to establish and maintain a culture that
is based on grace and affirms and advances KGM’s vision and
purpose. Alert the Women’s Shelter Manager of any changes or
concerns within the department. Maintain constant communication
while on shift with other Women’s shelter staff as needed.
Incorporate Biblical principles into interactions with guests and
other staff that build positive and productive relationships.
Maintain a loving and peaceful environment by exercising spiritual
care over guests as needed. Assist guests with basic needs while on
their shift. Submit all reports to the Women’s Shelter Manager as
requested on time. Must exercise utmost diplomacy and tact to
provide excellent guest service, practicing confidentiality and
privacy protocol in accordance with Kalamazoo Gospel Ministries
Policies. Exercises problem-solving and conflict resolution skills
when handling guest complaints; referring guest complaints to
appropriate personnel as needed. Hold guests accountable for
inappropriate behavior and enforce discipline procedures when
necessary according to the Kalamazoo Gospel Ministries policies.
Invest time in guests lives that will encourage positive growth
both at the mission and in their future. Perform simple yet
effective first aid care in emergencies. Attend all scheduled staff
meetings. Performs all duties as may be required. Adhere to the
policies and procedures of the Kalamazoo Gospel Ministries.
Knowledge, Skills, and Abilities Required: Highly ethical with the
ability to make smart, timely decisions. Ability to construct
written correspondence which is both clear and concise. Ability to
communicate extremely well both verbally and in writing. Ability to
maintain a high level of confidentiality and accuracy in preparing
and entering information. Ability to handle difficult guests with
firm grace and love. Representing Christ and the Ministry in all
interactions Excellent organization skills. Personal Attributes and
Values: Have a personal relationship with the Lord Jesus Christ and
a desire to serve Him. Be a consistent witness for Jesus Christ
Exhibit spiritual maturity as defined by evangelical biblical
standards and in accordance with the employee handbook. Have a
heart of compassion and caring toward the homeless and hurting and
a passion about ministering life transformation in an urban
setting. Demonstrates a courteous and Christ-like manner with
internal and external partners Highly ethical with the ability to
make smart, rapid decisions; demonstrates excellent integrity.
Flexible, cooperative spirit Possess and promote a drug, nicotine
free lifestyle. Working Conditions/Physical Factors: Occasionally =
1%-33%; Frequently = 34%-66%; Continuously = 67%-100%
Standing/Walking Lifting up to 50lbs Equipment/Tools Used: Computer
Phone Fax Education/Experience and/or Certification: High School
Diploma or equivalent
Keywords: Kalamazoo Gospel Ministries, Fort Wayne , Full Time Women's Shelter Associate, Social Services , Kalamazoo, Indiana
